Terms of Service

Effective Date: July 5, 2025

These Terms of Service ("Terms") govern your use of the SimplifiedSites Co. website and services. By using our website or purchasing services from us, you agree to these Terms. If you do not agree, do not use our website or services.

1. Overview

SimplifiedSites Co. ("we," "our," or "us") provides website design and development services for small businesses and nonprofits. These services are subject to the following Terms.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services:

• To violate any applicable law or regulation.
• To infringe upon the rights of others.
• To transmit any harmful or malicious content.

3. Service Delivery

Our timelines depend on the package you select:

• Pro Site: Launches within 24 business hours after receiving completed intake form and content.
• Starter Site: Launches within 24 business hours after receiving completed intake form and content.

Please note: The speed of full site completion and final delivery may vary based on the scope and features included in your selected plan. Completion of all tasks is dependent on the package selected.

Revisions are limited to the number specified in your plan. Submitting multiple or frequent changes may delay the standard delivery timeframe. We strive to complete all updates in a timely manner and will communicate any expected delays.

4. Content and Ownership

You retain ownership of the content you provide (e.g., logos, copy, branding materials). However, SimplifiedSites Co. retains all rights, title, and interest in the website's underlying codebase, structure, and design framework.

We reserve the right to use completed websites in our public portfolio unless otherwise agreed in writing. Release of any proprietary content, custom design elements, or website code is not guaranteed and may require a separate written agreement and payment of a release or licensing fee. Unauthorized reproduction, resale, or distribution of the website or its components is strictly prohibited.

5. Payments

Payment for all services is due in full at the time of purchase unless expressly stated otherwise in a signed agreement. Payments must be made through approved payment processors (e.g., Stripe). We reserve the right to delay, suspend, or cancel any work if payment is not received or if payment is reversed or disputed. You agree to reimburse us for any fees or losses incurred due to chargebacks, cancellations, or disputes initiated by you or your financial institution. You are responsible for any bank fees, processing fees, or foreign transaction fees associated with your payment method.

6. Refund Policy

Due to the nature of digital services, all sales are final once work has begun. If you cancel before we begin work, you may be eligible for a partial refund, minus any administrative or processing fees.

7. Hosting & Maintenance

Hosting fees vary based on your selected plan and range from $9.99 to $34.99 per month. Maintenance or content changes beyond the included scope will require an additional fee.

8. Third-Party Services

We may integrate third-party tools such as Stripe and Tally.so. These services are subject to their own terms and privacy policies. We are not responsible for their actions.

9. Website Use Terms

In addition to service-related terms, your use of our website is subject to the following:

• You may not use automated systems (including bots, scrapers, or spiders) to access our website without written permission.
• You may not attempt to interfere with the proper functioning of our website or compromise its security.
• You may not impersonate any person or entity or misrepresent your affiliation with any entity while using our site.
• You may not post or transmit any unlawful, threatening, libelous, defamatory, obscene, or otherwise objectionable content.
• You may not use our website or any content on it for commercial purposes without our express written consent.
• Any misuse of our site may result in termination of access and potential legal action.

10. Pricing Disclaimer

All prices listed on our website are for general informational purposes only and do not constitute a binding quote or guarantee. Prices are subject to change at any time without prior notice. Final pricing is confirmed only upon completion of a transaction and receipt of a signed agreement. We are not obligated to honor outdated or incorrect pricing that appears on the site due to technical or human error.

11. Disclaimers and Limitation of Liability

All services and website content are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. To the fullest extent permitted by law, SimplifiedSites Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business opportunities, reputational harm, or data loss, arising out of or in connection with your use of our services or website, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your violation of these Terms.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance.

14. Termination

We reserve the right to terminate service if you violate these Terms or engage in behavior that is abusive, illegal, or harms our business.

15. Governing Law

These Terms are governed by the laws of the State of California.

16. Right to Refuse Service and Limit Use

We reserve the right to refuse service to anyone, at any time, for any reason—especially if we believe a user's conduct violates our Terms or harms our business, clients, or reputation.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our service, the use of the service, or access to the service (including any contact on the website through which the service is provided), without express written permission from us.

Headings in this agreement are for convenience only and do not affect the meaning or interpretation of the Terms.

17. Additional Client Terms

When you choose to become a client and engage our services, you will receive a separate Terms of Service document specific to your agreement. This client-specific document outlines deliverables, timelines, intellectual property terms, and your responsibilities as a client. Your use of our services is subject to both this general Terms of Service and the client-specific agreement you sign.

18. Dispute Resolution & Waiver of Class Actions

You agree that any dispute arising from these Terms shall be resolved individually and not as part of a class, collective, or representative action. You waive the right to participate in a class action lawsuit or class-wide arbitration.

19. Enforcement

Any failure by us to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held invalid or unenforceable by a court of law, the remaining provisions will remain in full force and effect.

20. Eligibility

Our website and services are intended for individuals who are at least 18 years of age or older. By using our site or engaging with our services, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements under applicable law. We do not knowingly provide services to or collect information from individuals under the age of 13. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will delete such information promptly.

21. Client Responsibility for Legal Compliance

You are solely responsible for ensuring that your website and its content comply with all applicable laws, regulations, and industry standards, including but not limited to those related to privacy, accessibility (e.g., ADA compliance), data protection (e.g., GDPR, CCPA), intellectual property, e-commerce, and consumer rights. SimplifiedSites Co. does not provide legal advice and does not guarantee that your website will meet any specific legal or regulatory requirements. You agree to consult your own legal counsel to ensure compliance and assume all liability for any legal issues arising from the use of your website.

22. Contact Us

If you have questions about these Terms, contact us at: hello@simplifiedsitesco.com